Course: Business continuity workshop 4 June

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Course: Business continuity workshop 4 June
Published: Mon, 07 May 2007, 18:15

Most organisations have well formulated plans in place for dealing with short-term emergencies; but the longer term implications of, for example, a major pandemic or terrorist action, are often not thought out.

This one day workshop focuses on the issues that need to be addressed, enabling delegates to subsequently develop a plan – and, in particular, the communications aspects - that will enable their organisations to continue operations in the face of a wide range of potential threats.

Aimed at: Senior communicators and other experienced business and/or professional people who will have a role in planning and managing emergency response, crisis management and longer term business continuity planning.

Workshop contents: The workshop will cover a broad range of business continuity issues including:-

The difference between emergency response, crisis management and business continuity and how they need to merge seamlessly in an overall plan.
Assessing the risks; what’s likely or just possible; what’s a major threat or just minor?
Assessing the risks; site(s), facilities, utilities, personnel.
Developing the plan; who needs to be involved; who does what and when?
Plan triggers and invocation authority?
Facilities required to implement the plan.
Command and control, liaison with other organisations and bodies including government and local government, liaison with customers and suppliers.
Public relations and reputation management issues.
Practical communications with staff, customers and other stakeholders.
‘Stand down’ procedures.
Rehearsing and exercising the plan.

Venue: central London

Price
CiB members £415 plus VAT (£487.63)
Non-members £520 plus VAT (£611)

About your tutor

Neil Jones has over 35 years' experience in reputation management, public relations, internal communications and training, working both in-house and in the consultancy environment.

He provides emergency response services for several oil industry operating companies including Hess, Chevron and ConocoPhillips; edits and writes several oil and gas industry staff publications, and is a freelance feature writer and critic for the internationally distributed magazine Opera Now and for the Norwegian performing arts publication Klassick.

He has over 10 years in communications skills training and is an Approved Trainer for the Chartered Institute of Public Relations (CIPR). Recent training assignments have been undertaken with Wood Group, Warners Publications, RSPB, the Executive Information Service of the Northern Ireland Government, as well as open courses for CIPR, Evolve Training and PMA Group.