CiB continues to raise standards in the industry. Our professional training courses for internal communications professionals give members and non-members the skills and knowledge they need at all the different stages of their careers.

Alongside its standard programme of corporate communications training courses – with ‘clickable’ course titles on this website – the Association can also arrange bespoke, in-house courses for five or more people, enabling training and development to take place wherever it’s needed.

Any queries should be directed to sue@cib.uk.com or by phone to 01908 313966.

You can download the terms and conditions and booking form pdf here (109k)

How do you know if you have the right skills?
We helped to create a unique framework that defined the knowledge, skills and direct experience needed by internal communication professionals during the different stages of their careers.

The CiB worked with The Work Foundation; The Internal Communications Alliance (linked with the Institute of Public Relations) and the IABC (The International Association of Business Communicators) to set out the knowledge and skils matrix - an industry-wide definition of the competencies needed to be an effective internal communicator. There are four bands - use the matrix as a guide to planning your personal development or to develop your team.

You can download the skills matrix, the competencies list and a suggested reading list from this web site (please note they are in Adobe PDF format).

CiB course details and dates: