Globalisation and the
interactive web are transforming the world of communication beyond recognition. International Communications Strategy is a new book by Silvia Cambié and
Yang-May Ooi that examines the cross-cultural challenges facing the
communication industry and offers experienced advice.
It looks at the
opportunities that technology and social media are creating and how new online
cultures are developing.
It also looks at the world
of “Web 3.0” communications, which incorporates the latest technology, such as
mobile communications. The book looks at the
next generation of media, such as video, podcasting, virtual worlds and where
mobile phones are heading.
The authors suggest that
Western multinationals must be ready to learn from companies in emerging
markets and offers many such examples, such as Brazil’s cosmetics company
Natura, which has set up many social initiatives.
It also looks at the use
of social media in external campaigns, such as Barack Obama’s presidential
campaign and the ANC’s battle for succession in South Africa.
The book shows
communicators how to provide strategic advice and helps senior executives
engage effectively with stakeholders in different parts of the world.
But it also raises
questions about “who can you trust?” in this brave new world. With people
getting their information from so many different sources now, companies have to
adapt to the fact that the public and staff are capable of differentiating between
“reality” and “spin” very quickly.
In all, if you currently
looking at how Social Media is affecting your communications, and you work in a
global organisation, the book is a useful tool in your armoury.
International
Communications Strategy, developments in cross-cultural communications, PR and
Social Media, by Silvia Cambié and Yang-May Ooi, is published by Kogan Page,
priced £30.00. ISBN 978-0-7494-5329-9
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